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Skills Matrix

A real-time view of employee readiness by role, skill, level, certification, and job eligibility.

10Total employees
36Skills tracked
55Ready or Mastery
3Needs attention
EmployeeSafety (3)Measurement (2)Residential Install (1)Commercial Door (3)Documentation (1)Customer Experience (2)CSR (7)Dispatch (6)Management (6)Leadership (5)
Safety Orie…Glass Handl…Truck Stock…Measure Ins…Shower Door…Install Res…Storefront …Commercial …Diagnose Pa…Job Closeou…Customer Ha…Callback Pr…Call Intake…Foggy Windo…Shower Lead…Financing C…Estimate Fo…Customer De…Review Requ…Schedule Bo…Skill-Based…Emergency T…Route Effic…Technician …Job Priorit…Manager 1:1…Training Si…Performance…Payroll Rev…Hiring Inte…Corrective …Ownership T…Communicati…Problem Sol…Team Accoun…Developing …
KT

Kristin Torres

Flat Glass Technician

MR

Marcus Reed

Flat Glass Technician

SC

Sarah Chen

Customer Service Rep

DM

Derek Miller

Flat Glass Technician

LP

Lisa Patel

Customer Service Rep

TB

Tyler Brooks

Senior Tech / Trainer

EP

Evan Price

Operations Manager

AW

Amy Wallace

Office Manager

RH

Robert Hayes

Dispatcher

JK

Jenna King

Leadership Development

D